Online conversational surveys
With Surveyapp’s smiley surveys you can collect easy-to-action feedback in an instant. Do it with a tablet, at a survey terminal, via an email, and now also on the web.
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Buzzing, not boring
Everything about Surveyapp’s intuitive interface and conversational style is designed to give respondents a great experience – and provide you with the insights you need.
No geekery required
Whatever you’re wanting to monitor – from tracking customer satisfaction to gathering employee insights – Surveyapp takes away the tech headaches.
With a range of handy templates to draw from as and when needed, you don’t need to be a computer coding whizz to create a professional looking survey in minutes.
Put your brand centre stage
Surveyapp makes it easy to communicate your brand identity. Display logos, add video and images, and show off your brand using customised themes and layouts.
Reach customers anywhere
With options to promote your survey via email, share a QR code, or post the link to social media, maximising reach and participation has never been easier.
Get feedback on your own website
Surveyapp’s new widget tools let you easily and seamlessly integrate it into your own website. Simply copy the generated code and paste it on your website or webpage to run your survey. With chat like popups and full page options, embedding surveys is a right doddle.
Go touchless with QR code surveys
Generate and share scannable QR codes for collecting feedback. Perfect for printing onto posters and stickers or adding to receipts and stationery. Respondents simply scan the QR code with their mobile phone's camera and answer the survey on their phone.
Email signature surveys
Let everyday emails help generate feedback for you by including a survey in your email signature! It's a great way to find out how well your support emails, newsletter or promotion is doing.
Say konnichiwa to multi-language surveys
Surveyapp gives your business the flexibility to create custom surveys that are as diverse and inclusive as you are.
Set up surveys in multiple languages, so that respondents can answer in the language that is best for them. Data is combined into one set of results for ease of access and analysis.
See what’s happening visually
To draw clear conclusions, you need clear visuals. Surveyapp’s reports are concise and user friendly, with graphs and charts that are simple to read and interpret.
Gain insights in minutes – including NPS and CSAT metrics – and use that information to hone your survey questions and make the right decisions.
Insights on the go
The Surveyapp Manager app is your feedback control centre, bringing all your insights and team together in one place.
However large or small your business, the app lets you keep your finger on the pulse of what’s happening, and make immediate changes to enhance employee experience or customer service.
Report scheduling
Scheduled reports provide regular snapshots of survey performance without the need to be logged in to the Surveyapp dashboard.
Simply choose your automated reports, specify when you want to receive them, and get access to the latest insights from within your email inbox.
Take actions that make an impact
Go beyond measurement and take the actions that will generate real business value. Designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organisation.
Get in touchTake actions that make an impact
Go beyond measurement and take the actions that will generate real business value. Designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organisation.
Get in touchSee what Surveyapp can do for your business
Get your CX program up and running in days, not months.