We're helping thousands of companies get their customer experience and employee engagement right.
View KPIs generated by your surveys such as NPS (Net Promoter Score), CSAT Score (Customer Satisfaction Score), eNPS (Employee Net Promoter Score) etc in real-time.
Communicate with your team and easily prioritise and assign tickets to relevant staff members based on alerts, with our built in case management system. Increase individual accountability and resolve issues with a proper paper trail.
Easy case management integration with Slack and Microsoft Teams, so any update you make to a ticket is automatically reflected in these platforms and vice versa.
Spot patterns in your data automatically with detailed statistical and text analysis within the app. See your data come to life visually and track your performance over time.
Get real-time feedback and alerts on the things that matter to you with our app push notifications. Find the key insights you need at any time and collaborate with your team on urgent issues flagged up, with our case management system - built right into the Surveyapp Manager app.
Go beyond measurement and take the actions that will generate real business value. Designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organisation.
Get in touchGo beyond measurement and take the actions that will generate real business value. Designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organisation.
Get in touchGet your CX program up and running in days, not months.