Get feedback with a single click!
Introducing Smiley Survey Buttons. The perfect way to capture instant real-time feedback at scale.
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You're in happy company
We're helping thousands of companies get their customer experience and employee engagement right.
Ready for some serious feedback volume?
Smiley Buttons are perfect for a quick feedback check in areas with fast moving traffic hotspots. The familiar smiley icons encourage maximum engagement and result in extremely high response rates.
Stick ‘em anywhere!
Smiley Buttons are small, compact and have a tiny footprint. Simply peel and stick them on walls, desks and doors and collect responses immediately. No messy power cables or trip hazards to contend with. Smiley Buttons work tirelessly and have a battery life of more than a million presses!
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Ratings with context!
Get context for customer ratings by stacking additional Smiley Buttons at the same touchpoint. Perfect for those areas where you need to dig a bit deeper and get the reasons behind the feedback.
Survey buttons are customisable and can display call-to-actions to gain additional insight - perfect for alerting staff right away with our Manager app.
Three, four… tell me more!
Smiley Buttons are available in a choice of 2, 3 and 4 button sets. So whether you’re collecting a simple “yes” or “no” as feedback or wish your respondents to rate your service on a scale of 1 to 4, we have a button to match your requirements.
Get cracking!
Smiley Buttons connect through a gateway. Connect up to 20 buttons on a single gateway * depending on the range/ obstacles.
Smiley Buttons are easy peasy to set up - simply plug in and start collecting feedback with our cellular powered gateways or add your wi-fi details. Deploy as many buttons as you like. These super simple buttons won’t tie up your IT team and engineers.
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Engage across every touchpoint
Get the best of all worlds - Combine with our additional survey products such as email surveys, web surveys and QR codes to capture feedback at every opportunity.
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SurveyKiosk - for a fully managed solution
Or use in conjunction with SurveyKiosk - our fully managed out-of-box solution which comes with unlimited survey responses, and access to a dedicated account manager.
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Get NPS, CES and CSAT happiness ratings
Smiley Buttons are compatible with NPS, CSAT, and CES - the most commonly used customer satisfaction metrics.
Real-time feedback
Get real-time feedback and alerts on the things that matter to you with our app push notifications, SMS and Email Alerts. Get the key insights you need at any time and collaborate with your team on urgent issues flagged up, with our Manager App and case management system.
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Analytics to empower your actions
Get detailed results and reports that you can analyze right on our platform. Export feedback data in a given time period to a CSV file or Excel file for more in-depth analysis. Our analytics suite has everything you need to create delightful experiences and measure engagement.
Report scheduling
Scheduled reports provide regular snapshots of survey performance without the need to be logged in to the Surveyapp dashboard.
Simply choose your automated reports, specify when you want to receive them, and get access to the latest insights from within your email inbox.
Take actions that make an impact
Go beyond measurement and take the actions that will generate real business value. Designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organisation.
Get in touchTake actions that make an impact
Go beyond measurement and take the actions that will generate real business value. Designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organisation.
Get in touchSee what Surveyapp can do for your business
Get your CX program up and running in days, not months.